CareThread 365
Care made simpler
Features • built for shifts • inspection-friendly

Everything stays connected.

Personal profiles, care plans, risks, daily tasks, and an audit trail — designed as one joined-up record, so staff don’t waste time jumping between modules.

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Personal profile preview

What “joined-up” means

  • One person → profile, plans, risks, tasks, history
  • Less hunting, fewer clicks, clearer handovers
  • Evidence exists as you work, not after the fact

Personal profiles (About Me)

The always-current snapshot that makes shifts smoother: what matters, how to communicate, routines, preferences, triggers, and practical guidance — kept visible and easy to maintain.

About Me screenshot

Best for handovers

  • Perfect for new staff and agency cover
  • Reduces context-switching across the shift
  • Supports consistent, person-centred care

Always-current

Edit one place. Staff see the latest view instantly — no duplicated notes.

Practical, not paperwork

Designed for “what helps today” — routines, prompts, do/don’t, calming strategies.

Clear communication

Preferred approach, known triggers, and what good support looks like.

Care plans with version history

Needs, goals and interventions — readable for staff, structured enough for governance. When a plan changes, the previous version stays available.

Care plan screenshot

Traceable change

  • Clear “what changed and when”
  • Supports learning and review
  • Audit-ready without admin-heavy workflows

Readable format

Staff can scan quickly during a shift — clear headings, predictable layout.

Structured planning

Needs → goals → interventions, so the plan reflects how support is delivered.

History preserved

Versioning supports governance without forcing staff into “document management”.

Risks stay connected

Risk assessments shouldn’t live as detached PDFs. Keep risks linked to the person and their care planning, so context is always available.

Linked to the person

Risks sit alongside profiles and plans — no searching separate modules.

Context is visible

Staff understand the “why”, not just the checkbox. Better consistency, fewer surprises.

Supports review

When care changes, risks can be updated without losing the story.

Next: tasks

Tasks tied to people + sites

Daily work stays part of the record. Assign tasks, surface what’s overdue, and keep accountability connected to the right person and location.

Screenshot placeholder (Tasks)

Operational clarity

  • See overdue work immediately
  • Evidence what was done (and what wasn’t)
  • Reduces “task lists” outside the system

Assigned + tracked

Clear ownership without micromanagement — staff see what matters today.

Connected context

Tasks relate to the person and care plan context — not floating tickets.

Multi-site aware

Tasks and people are scoped correctly, supporting reporting and oversight.

Audit trail, built in

Governance shouldn’t mean extra admin. Capture changes as part of normal work — including updates and deletes — with who/what/when and context.

Screenshot placeholder (Audit / Activity)

Evidence-ready

  • Updates and deletes captured
  • Who / what / when (with context)
  • Supports inspection and learning

Immutable history

When a record changes, you can show what it used to say — and why it moved.

Designed for governance

Clear trails without turning the product into a compliance maze.

Supports accountability

Teams can evidence delivery with less backfilling and fewer spreadsheets.

Multi-site, tenant-ready

Built for providers running one home or many. Tenant and site scoping keeps filtering and reporting clean.

Tenant isolation

Each organisation stays separated — safer by design.

Site scoping

People, plans, tasks, and reporting stay correctly tied to each site.

Roles + permissions

Give teams access to the right sites without overexposing records.