Built for teams who actually use the record.
CareThread 365 is for providers who want calm, practical documentation during a shift — without losing governance, oversight, and inspection-ready evidence.
Works best when you want
- Less “hunting” across screens
- Better handovers and consistency
- Oversight without spreadsheets
Frontline teams
Care staff need quick context, predictable layouts, and minimal admin. This is built for daily work: personal profiles up front, plans that read cleanly, and tasks that don’t float around outside the record.
Handovers that actually land
“About Me” keeps communication, routines and triggers visible — especially for agency cover.
Less clicking, more clarity
Joined-up record: profiles, plans, risks and tasks connect instead of living in separate corners.
Daily work is part of the record
Tasks and accountability stay tied to the person/site — fewer off-system checklists.
Registered managers & team leads
For managers who need oversight without spending the day policing documentation. See what’s overdue, where records are thin, and what changed — without asking staff to maintain separate trackers.
Oversight without micromanagement
- Clear visibility of overdue work
- Consistency across shifts
- Joined-up view per service user
Spot drift early
When plans and risks change, the record stays traceable — easier to review and improve.
Cleaner governance
Audit events capture what changed and who changed it — without extra admin steps.
Multi-site reporting
Site scoping keeps dashboards and exports meaningful, not noisy.
Providers running one site or many
If you’re scaling, you need tenant separation, site scoping, and consistent structures across services. CareThread is built for that from day one — without turning into clunky enterprise software.
Tenant + site scoping
Clean separation by organisation and by site — helps with reporting and access control.
Standardised structure
Profiles, plans, risks and tasks follow the same pattern everywhere — easier training and QA.
Inspection-friendly outputs
Evidence trails exist as you work, supporting governance and review.
When it might not be a fit
CareThread is intentionally focused. If you need ultra-specialised clinical modules or a fully bespoke enterprise suite, you may want something broader. This is built to keep core care records calm, usable, and joined-up.
Clinical EPR replacement
Not trying to replace specialist NHS clinical systems — this is care-provider focused.
Heavily customised workflows
If every process is unique and locked to a legacy format, setup may take longer.
Paper-first organisations
If teams aren’t ready to work digitally during the shift, adoption will be harder.
Want a guided walkthrough?
Tell us your service type and we’ll show how profiles, plans, tasks and audit trails fit your day-to-day.